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Making a Complaint

Complaints about the conduct or competence of an RMT must be made in writing to CMTBC, to the attention of the Director, Inquiry and Discipline. Complaints may be submitted online using the secure Complaint Form or by submitting a letter, fax, or email at to the Director, Inquiry and Discipline at:

Attention: Director, Inquiry and Discipline
College of Massage Therapists of British Columbia
#304 – 1212 West Broadway
Vancouver, BC V6H 3V1

Fax: 604.736.6500

The College cannot accept anonymous complaints. You must include your full name when submitting a complaint.

The College cannot accept complaints by phone.

There is no time limit on submitting a complaint.

For more information

  • Watch the BC Health Regulators video about how complaints are resolved by regulatory colleges:
  • Review past complaint outcomes.

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